Privacy Policy
At Wanderora journey, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit travel inquiries, book tour packages, make payments, or contact our team.
By using this website, you agree to the practices described in this policy. We encourage you to read it carefully before using our services.
1. Information We Collect
We may collect personal, booking, and technical information when you interact with our website or services. This may include your name, phone number, email address, billing details, travel preferences, traveler names, pickup and drop information, destination interests, and any details you provide when requesting or booking a trip.
We may also collect transaction-related information required to process payments, along with device, browser, IP address, cookie, and usage data to help improve website performance and security.
2. How We Use Your Information
We use the information we collect for legitimate business and service-related purposes, including to:
- Process travel inquiries, bookings, and customer support requests
- Confirm package availability, itineraries, pickup points, and travel arrangements
- Send booking confirmations, invoices, payment updates, and service messages
- Coordinate with hotels, transport providers, guides, and operational partners when needed to deliver booked services
- Improve our website, package offerings, customer experience, and internal operations
- Maintain security, prevent fraud, and comply with legal or regulatory obligations
- Send promotional messages or offers only where permitted or where you have chosen to receive them
3. Booking and Payment Privacy
When you make a booking or payment through our website, certain personal and transaction details may be processed to complete your order. Payment processing may be handled by secure third-party payment providers or platform integrations. We do not state that we store full card details on our own servers unless explicitly supported by our payment systems.
We may retain limited transaction records, booking references, and billing information for accounting, support, fraud prevention, dispute handling, and legal compliance purposes.
4. Sharing of Information
We do not sell your personal information. We may share relevant information only when necessary to operate our business and fulfill your travel services, such as with payment processors, hosting providers, communication tools, travel partners, transport operators, hotels, and professional advisors, or when required by law.
Any such sharing is limited to the information reasonably necessary for the specific purpose.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to remember preferences, support website functionality, understand visitor behavior, and improve performance. These tools may help us analyze traffic, booking interest, and user interactions across pages.
You can manage or disable cookies through your browser settings, although some features of the website may not function properly if cookies are turned off.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure, and we cannot promise absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for bookings, customer support, recordkeeping, legal obligations, dispute resolution, fraud prevention, and legitimate business purposes.
8. Your Choices and Rights
Subject to applicable law, you may request access to the personal information we hold about you, ask for corrections, request deletion where appropriate, or opt out of promotional communications. To make a privacy-related request, please contact us using the details below.
9. Third-Party Links and Services
Our website may contain links to third-party websites, booking tools, maps, payment gateways, or external services. We are not responsible for the privacy practices or content of third-party platforms, and we encourage you to review their policies separately.
10. Children’s Privacy
Our services are not directed to children for independent booking purposes. If personal information relating to a minor is provided as part of a travel booking, it should be submitted by a parent, guardian, or authorized adult traveler.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. The updated version will be posted on this page with immediate effect unless otherwise stated.
12. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your information is handled, please contact:
- Wanderora journey
- Email: Navalmnpvtltd@gmail.com
- Phone: 6375575612
- Address: 3rd Floor, KB-29A, JTM Mall, Jagatpura, Jaipur – 302017, Rajasthan
This policy is intended to provide general transparency about our privacy practices and does not constitute a legal certification or guarantee of compliance with every law or regulation.